Privacy policy
Privacy Policy
Welcome to GranolaChik and its affiliates and subsidiaries (collectively, "GranolaChik" or "us" or "we" or "our"). GranolaChik has created this privacy policy to demonstrate our commitment to protecting your privacy and disclose our information-gathering and dissemination practices. This privacy policy is here to tell you about, among other things, the information GranolaChik collects through any of our Websites. This includes, but is not limited to granolachik.com, and through other means, how we use that information, how you can opt-out of specific uses of the information we collect, and how we can make changes to this privacy policy. Would you mind letting us know if you have any questions regarding this privacy policy by contacting us at aturner@granolachik.com?Information Collection and Use
We only collect personally identifiable information about you via this website when you provide it in connection with a request for a product, service, or information. For example, suppose you decide to place an order. In that case, we will ask you for your delivery and billing address, phone number(s), e-mail address, credit card number, and expiration date. If you decide to complete a user registration form or survey, we may ask you for your contact information (e.g., name, e-mail address, and mailing address), age group, or birth date. When you submit your personally identifiable information on this website, you consent to collect, use, and disclose your personal information as outlined in this Privacy Policy. GranolaChik may use the information you provide to fulfill your request for a product, information, other services, respond to an e-mail or request, create and deliver our newsletters, surveys, and communications to you. This may contain product information, usage tips or promotions, help improve our website (s) or services, or customize visitors' experience at our website (s). We do not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. If you prefer not to receive e-mail marketing communications from us, please see Opt-Out below. You cannot opt-out of receiving communications from GranolaChik (or Affiliates) relating to a specific order or request for a product or service. If you would prefer not to collect any personally identifiable information from you, please do not provide us with any such information.We may also collect, store, or accumulate certain non-personally identifiable information concerning your use of this website, such as which of our most popular pages. Information gathered may be used in the aggregate for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregated, non-personally identifiable information with or to our affiliates, licensees, and partners.
This website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, suppose the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information. In that case, the parent or guardian of that child should contact us at aturner@granolachik.com if they want this information deleted from our files so that it is not in retrievable form. Suppose we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files. In that case, we will delete that information from our existing files to not be retrievable.
Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol protecting your credit card information and ensuring secure online ordering. SSL Internet connections are encrypted and thus protect all credit card ordering information, including your name, address, and credit card number, so it is not readable in transit. We use secure technology, privacy protection controls, and restrictions on employee access to safeguard your personal information.Safe Shopping Guarantee
We guarantee that every online transaction you make will be "100% safe". This means you pay nothing if unauthorized charges are made to your card due to shopping at our online store. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. Suppose your bank holds you accountable for any of this $50.00. In that case, we will cover the entire liability for you, up to the total of $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider per its reporting rules and procedures.Technology Utilized
There are two commonly used technologies used on this site, clear gifs, and cookies. We use these to monitor the performance and effectiveness of the site. "Cookies" are small pieces of information stored by your browser on your computer's hard drive. We do not use cookies to obtain any personally-identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to order or use other features of our sites. If you experience any problems, please e-mail us at aturner@granolachik.com.Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. They are used to track the online movements of Web users. Clear gifs are not tied to users' personally identifiable information.
Affiliates and Third Parties
We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, web hosting companies, and fulfillment companies (e.g., companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions. We may also share personally identifiable information with marketing partners or other direct marketers so that they can send you notices about their products or services. If you do not want to receive e-mail marketing communications, see opt-out information below.Our website may offer links to and from other third-party sites. Other sites have their policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site.